According To Plan

Getting to work at shows is a really cool part about my internship that I really enjoy. Although most shows go according to plan without too many issues, I found myself in the midst of working a show this week where things changed very quickly much to the dismay of a few customers. A stand-up comedy show that was originally scheduled to run twice in one night did not sell enough tickets to fill two shows. Because of this, we were forced to combine the early show into the later one and relocate people who had purchased tickets to the early show. Because this change was made on such short notice (the day before the show), some patrons were understandably dissatisfied when they showed up several hours early to the show. Although most people took the issue with seat relocation in stride, some were very upset that they had been moved and requested that they either be given their original seats, or have their money refunded. In one particular case, we dealt with a party who had a man with them who was handicapped and in a wheelchair. Because of this, we had to make sure that his ticket was exchanged for one where seating would be accessible to him. 

Being a Part of Things

Although much of the work that I do for my internship is done wherever me and my computer happen to be day to day, going to shows is a big part of working in the live entertainment business. Being in and around the atmosphere of live music is something that I have the opportunity to do very often as a part of my internship. Through my shadow with Drusky last semester, I was able to attend several shows and get a feel for what goes on in the hands on aspect of the business. Getting the opportunity to work with the venue staff, security, production managers, and box office managers was a really interesting experience and has made me feel much more comfortable attending shows as more than a fan now. When going to shows, sometimes I am asked to lend a hand to whoever needs an extra person around the venue. On the other hand, sometimes shows are pretty well taken care of in advance of the doors opening. In the case of the latter, I am able to get some face time with the other Drusky employees and even complete some of my work while at the show. Even if I don’t have a specific task assigned to me, I still enjoy going just to be a part of the atmosphere. 

Filling the Gaps

Filling the Gaps

Over the last week, much of my time has been spent off of my feet trying to recover from being sick. However, there were a few new projects that I worked on throughout the week that served as really good learning experiences moving forward. Firstly, we noticed an obvious lack of show listings on one of the major radio outlets that is supposed to advertise our upcoming events. In order to remedy this, I compiled a report listing all shows that fell under the genre of the station and submitted it to my superiors so that the radio station could be made aware of the lack of promotion that we were receiving. I was able to give my input as both an employee of Drusky, and as a listener to say what shows that I would expect to see promoted on the station and on their website. Also, I worked through TicketFly this week to set up information under the show listings on their website. The shows at Altar Bar were lacking in information as to VIP packages, so we developed some of these packages, and included information as to whom customers could contact in order to purchase these special tickets.